At K&C Virtual PA, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use and store your data.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services.

 

WHO WE ARE

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K&C Virtual PA provides premium virtual assistant and business support services to entrepreneurs, professionals, charities and growing businesses throughout the United Kingdom.

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Data Controller

K&C Virtual PA
Email: contact@kcvirtualpa.co.uk
Website: www.kcvirtualpa.co.uk

 

INFORMATION WE COLLECT

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Depending on how you interact with us, we may collect:

 

Personal Information

• Name

• Business name

• Email address

• Telephone number

• Billing information

• Postal address (where applicable)

 

Business Information

Information you choose to provide relating to your business, projects or enquiries.

 

Technical Information

• When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and similar technologies

 

HOW WE USE YOUR INFORMATION

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We use your information to:

• Respond to enquiries

• Deliver our services

• Prepare quotations and proposals

• Manage client relationships

• Process invoices and payments

• Improve our website and services

• Comply with legal and regulatory obligations

• Send occasional business updates or newsletters (only where you have consented)

 

OUR LAWFUL BASIS FOR PROCESSING

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Under UK GDPR, we process personal information under one or more of the following lawful bases:

• Performance of a contract

• Legitimate interests

• Legal obligation

• Consent (where required)

 

HOW LONG WE KEEP YOUR INFORMATION

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We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and tax requirements.

 

When information is no longer required, it is securely deleted or anonymised.

 

SHARING YOUR INFORMATION

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We do not sell your personal information.

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We may share your information with trusted third-party providers where necessary to operate our business, including:

• Cloud storage providers

• Accounting software

• Payment processors

• IT service providers

• Professional advisers

 

All third parties are expected to keep your information secure and process it in accordance with applicable data protection laws.

 

INTERNATIONAL TRANSFERS

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Where any of our service providers process data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR.

 

DATA SECURITY

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We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

 

While no online system can guarantee complete security, we continually review our practices to help safeguard your information.

 

COOKIES

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Our website may use cookies to improve your browsing experience and understand how visitors use our website.

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Cookies may include:

• Essential cookies

• Performance cookies

• Analytics cookies

• Functional cookies

 

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through your browser settings.

 

MARKETING COMMUNICATIONS

If you subscribe to our mailing list, we may send occasional updates about our services, business news or helpful resources.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

 

YOUR RIGHTS

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Under UK data protection law, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where processing is based on consent

 

To exercise any of these rights, please contact us using the details below.

 

Third-Party Websites

Our website may contain links to third-party websites.

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We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies.

 

CONTACT US

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If you have any questions about this Privacy Policy or how your information is handled, please contact:

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K&C Virtual PA

Email: contact@kcvirtualpa.co.uk

Website: www.kcvirtualpa.co.uk

 

COMPLAINTS

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If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns.

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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Information Commissioner’s Office
Website: https://ico.org.uk
Telephone: 0303 123 1113

 

CHANGES TO THIS POLICY

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We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

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The latest version will always be available on this website with the revised date shown at the top.

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